If I went back to college again, I'd concentrate on two areas: learning to write and to speak before an audience. Nothing in life is more important than the ability to communicate effectively."
-- Gerald R. Ford
A
new age has brought new changes to our written communication tools. Today,
internet and email have become almost unavoidable for our day to day written
communications.
But
writing an email is different than writing a letter on a paper. Emails sent
from our company email ID are much more informal than our letters on company
letterheads. They break all those rules which our forefathers created as 'good
practices for writing a letter'.
New
tools bring new rules. Following are some of the thumb-rules which shall
help you make your communication dealt with emails better:
1. Business email shall be
short, clear and shall deliver just facts. This doesn’t mean that an architect
can't make his correspondence brilliant and impressive. Use your creativity.
2. Make sure that the emails
you send to your clients are well structured and provides all required details.
Remember that business emails are official documents and can be produced as
evidence in the court in case of litigation.
3. Email subject lines need to
be catchy and interesting so that the recipient can at once recognize the
subject of the email.
4. The contents of the email
should be related to the subject line. Avoid too many points. Never leave the
subject line blank. Emails with blank subject lines are usually spam!
5. Use commonly understood
words to communicate your ideas. Avoid any jargons.
6. Keep the paragraphs short,
grammatical error free and easy for the reader to digest.
7. Treat the email with equal
importance as your letter on paper. It must reach your client with the same
etiquette and grace.
8. In official correspondence,
do not write the telegraphic language like ‘no problem’, or ‘Take it Easy’, ‘I
agree’ etc. Be clear, specific and to the point.
9. Do not write in capital letters.
It’s considered shouting at the reader. Write in capital letters only when
grammatically required.
10. Do not forget to put your
signature and your contact details at the end of the email.
So Email by Email , write your success story but don’t ignore to say
‘Yes 2 Architectural management’
Hello !
ReplyDeletei like the design of the site.well i have just started reading your blog and read just one blog for now.
i find line no 6 very hilarious as it says easier for the reader to digest.
and line no 5 as it says Avoid any jargons.
nice pictures. How do you make them?